Legal Document

Crick X Terms & Conditions – Complete & Clear

Please read these Terms & Conditions carefully before using our platform. This governs you and crick x- constitutes a legal agreement.

Last Updated: January 2026
Transparent & Fair
All terms written clearly

Important Notice: crick xBy using the -'s platform, website, or mobile app, you are deemed to have fully accepted these terms and conditions. If you object to any of the terms, please refrain from using the platform.

01

General Rules

crick x An online Sports Betting and gaming platform operating for users in Bangladesh. These Terms & Conditions ("Terms") govern the relationship between you ("User") and crick x ("Platform").

These Terms & Conditions are governed by the applicable laws of Bangladesh. Any disputes shall fall under the jurisdiction of Bangladeshi courts.

  • You must be at least 18 years old to use this platform.
  • Each individual may only create one account.
  • It is the user's responsibility to keep all account information accurate and up to date.
  • Crick x reserves the right to update these Terms & Conditions at any time.
  • Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
02

Account Registration & Verification

To register on crick x, you must provide accurate personal information. We reserve the right to cancel any account found to have been created with false details.

  • You must provide your correct name, date of birth, and mobile number when registering.
  • Only one account can be created per mobile number.
  • A copy of your national ID or passport may be requested to verify your account.
  • KYC (Know Your Customer) verification may be required before processing a withdrawal.
  • Users are solely responsible for keeping their account password secure.
  • Any breach of account security must be reported to the support team immediately.

crick x will never ask for your password. If anyone requests it, treat it as a fraudulent attempt.

03

Deposit & Withdrawal Policy

Deposits and withdrawals on crick x are available via Mobile Pay, Nagad, and Rocket. All transactions are processed through secure, encrypted channels.

  • Minimum deposit: ৳300 (BDT three hundred).
  • Minimum withdrawal: ৳200 (BDT two hundred).
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Withdrawals are typically processed within 5–30 minutes.
  • Bonus funds cannot be withdrawn until the rollover requirement has been met.
  • Any transaction issues must be reported to support within 72 hours.
  • Payments made from the same number or account to multiple accounts will be considered suspicious.

crick x monitors transactions on a regular basis to prevent money laundering. If any unusual transaction is identified, the account may be temporarily suspended until an investigation is completed.

04

Bonuses & Promotional Offers

Crick x offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions that must be followed.

  • The welcome bonus is available to new users only and can be claimed once.
  • The required rollover conditions must be met before a bonus can be used.
  • If the rollover requirement is not met before the bonus expires, the bonus will be cancelled automatically.
  • Multiple bonus offers cannot be used simultaneously unless explicitly stated otherwise.
  • Bonus funds may only be used on bets with odds of 1.5 or higher.
  • If bonus abuse is suspected, crick x reserves the right to cancel the bonus and suspend the account.

Voucher codes are subject to their own expiry dates and terms. Expired codes will not be accepted. Full details of all bonus offers are on the Voucher page available.

05

Betting Rules

All betting activities on crick x are governed by specific rules. Please read the relevant market rules carefully before placing any bets.

  • Once a bet is confirmed, it cannot be cancelled unless a technical error has occurred.
  • Bets can be placed before a match starts or in-play, subject to available markets.
  • Maximum bet limits vary by event and market.
  • If an event is cancelled or abandoned, the stake will be refunded.
  • Crick x is not liable for any losses resulting from odds changes.
  • Any bet associated with suspected match fixing or other irregular activity may be voided.
  • If a bet is placed at incorrect odds due to a technical error, crick x reserves the right to void that bet.
06

Prohibited Activities

The following activities are strictly prohibited on crick x. Involvement in any of these may result in permanent account closure and forfeiture of your balance.

  • Creating or operating multiple accounts.
  • Bonus abuse or bonus arbitrage.
  • Hacking, scraping, or use of automated software.
  • Money laundering or suspicious financial activity.
  • Using another person's account.
  • Creating an account with false information.
  • Fraudulent activity against the platform.

crick x uses an advanced anti-fraud system. Any suspicious activity is automatically detected and acted upon immediately.

07

Account Suspension & Closure

Crick x reserves the right to temporarily suspend or permanently close an account in the following circumstances.

  • Suspected or confirmed violation of the Terms & Conditions.
  • Failure to complete account verification (KYC) or if provided information is found to be false.
  • Detection of unusual or suspicious transactions.
  • At the user's own request (self-exclusion).
  • Prolonged account inactivity.

When an account is closed, any valid balance (if applicable) will be refunded before the account is permanently shut down. However, if the closure is due to a breach of terms, the balance may not be returned.

08

Privacy & Data Protection

Crick x treats the security of your personal information as its top priority. We never sell your data to third parties.

  • Information collected at registration is used exclusively for account management purposes.
  • Payment information is secured with SSL encryption.
  • Information may need to be shared with authorities due to legal obligations.
  • For more details on cookies and tracking, please see our Privacy Policy available.
09

Responsible Betting

Crick x is committed to promoting responsible betting. We want every user to enjoy betting — without ever falling into addiction.

  • Users can set daily, weekly, or monthly deposit limits at any time.
  • You can use the self-exclusion feature to temporarily close your account for a set period.
  • You can take a break from betting by using the cooling-off period feature.
  • If you notice signs of problem gambling, please reach out to our support team.

To learn more about responsible betting, visit our Responsible Gaming Visit the page.

10

Changes to Terms

Crick x reserves the right to modify these terms and conditions, in part or in full, at any time. Any changes will be announced via a notice on the website.

  • For major changes, you will be notified by email or SMS.
  • Updated terms take effect 7 days after publication.
  • If you do not agree to the updated Terms, you may close your account.
  • Continued use of the platform after any changes takes effect as acceptance of the updated terms.
11

Dispute Resolution

Any dispute between crick x and a user will first be addressed through mutual discussion.

  • Submit any complaints by emailing support@crickx.run or via live chat.
  • An initial response will be provided within 48 hours of receiving a complaint.
  • For complex disputes, a final decision will be communicated within 7 business days.
  • If you are not satisfied with our decision, you have the right to seek recourse through the applicable legal forums in Bangladesh.
12

Contact

If you have any questions or concerns regarding these terms and conditions, please don't hesitate to contact us.

  • Email: support@crickx.run
  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • Our support team is available 24 hours a day, 7 days a week.
  • For answers to more frequently asked questions FAQ Page View.

What makes crick x's terms different?

Transparency and fairness are our core principles — every term is clear and straightforward.

Fully in English

All our terms and conditions are written in plain, easy-to-understand language. You don't need to know English to follow them — nothing is hidden.

Fully Transparent

No hidden fine print. What you see is what you get — no confusion, no tricks.

Regular Updates

Users are notified in advance of any changes to the Terms. All updates are made with user interests in mind.

24/7 Support

If you have any questions about our terms or run into any issues, our 24/7 support team is ready to help.

User Protection

Our Terms & Conditions are designed to protect not just our rights, but yours as well.

Fair Dispute Resolution

Any disputes are resolved promptly and fairly. Our dispute resolution process is clear and effective.

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