Crick X Privacy Policy – Your Data Is Fully Protected

crick x (hereinafter "we", "us", or "the Platform") operates a trusted online betting service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your ("User") personal information.

Crick x's website (crickx.run) or using the mobile app, you agree to this privacy policy. We want you to feel fully confident that your information is completely safe with us.

This policy has been drafted in accordance with Bangladesh's data protection laws and international standards. If you have any questions, our support team is always ready to help.

Crick x collects different types of information depending on the situation. A detailed breakdown is provided below.

• We collect only the information that is necessary — nothing more.
• You are clearly informed before any data is collected.
• Sensitive financial information is not stored directly; only reference numbers are retained.
• If you choose not to provide certain information, some parts of the service may not be available to you.

Crick x uses your data only for its stated purposes. We never use your information for unnecessary or unauthorized activities.

• For creating and managing your account.
• For payment processing and transaction verification.
• To ensure platform security and prevent fraud.
• For providing customer support and resolving issues.
• To send you bonus and promotional offers (with your consent).
• To meet legal obligations and maintain regulatory compliance.
• To improve the platform's services and overall user experience.
• For analyzing usage patterns to promote responsible betting.

Crick x never sells your personal data. However, limited information may be shared with trusted partners under specific circumstances.

• Payment Provider: Used solely for transaction verification with Mobile Pay, Nagad, Rocket, and similar services.
• Identity Verification Service: To complete the KYC process.
• Technology Partners: For platform operations, under strict confidentiality agreements.
• Law Enforcement Authorities: Due to a legal order or obligation.
• Your data is never shared with any third party for marketing purposes.

Crick x uses cookies and similar tracking technologies on its website. These help enhance your browsing experience and keep the platform secure.

• Essential Cookies: Essential for login sessions and security.
• Functional Cookies: Remembers your preferences and settings.
• Analytics Cookies: Collects platform usage statistics.
• Cookies other than essential ones can be disabled from your browser settings.

The mobile app may use a device ID and push notification token. You can disable push notifications at any time from the app settings.

Crick x applies the highest industry standards to protect your data. Our security infrastructure is continuously updated and tested.

• SSL/TLS Encryption: All communications across the website and app are encrypted with 256-bit encryption.
• Data Encryption: Sensitive information stored in the database is kept in encrypted form.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced protection against cyber attacks at the server level.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Strict staff access controls – only authorized personnel can view specific data.

As a crick x user, you have several important rights over your own data. We fully respect and uphold each of these rights.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Marketing Opt-Out: You have the right to opt out of promotional communications at any time.
• Certain information may need to be retained for a specified period due to legal obligations.

To exercise these rights, email us at support@crickx.run or FAQ Page See. Responses are typically provided within 30 days.

Crick x strictly operates for users aged 18 and above. We never knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor will be suspended immediately.
• If parents notice any suspicious activity, please contact us at support@crickx.run.

Crick x does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction Information: Maximum 7 years, as required by law.
• Communication Records: 2 years after the issue is resolved.
• Cookie Information: Session cookies are deleted immediately; persistent cookies last 12 months.
• After the designated period, data is automatically deleted or anonymized.

Crick x may update this Privacy Policy when necessary. We will notify you in advance of any changes.

• 30 days' notice will be given ahead of any major changes.
• You will be notified via email or an in-platform notification.
• Any changes to the Policy will be reflected in the "Last Updated" date at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please reach out to us through any of the channels below.

• Email: support@crickx.run
• Live Chat: Click the chat button at the bottom right of the platform.
• Support team available 24 hours a day, 7 days a week.
• For General Inquiries FAQ Page View.